Ffin Records

16/01/03 - Help, Information, Privacy Policy

Our details

    Email: mail(at)ffinrecords.co.uk
    Post: Ffin Records, Chapter, Market Road, Canton, Cardiff, UK, CF5 1GE
    Phone: +44 (0) 2920 220 903

Secure shopping

    All payment is handled by PayPal, a global leader in online payments with over 20 million UK accounts. PayPal doesn’t share your financial details with the seller (Ffin Records/John Hardy) and provides industry-leading fraud protection.

    With PayPal, you can pay using your debit card, credit card or bank account.

MP3 delivery

    Files are delivered by Payloadz for fast secure digital delivery. Once you have paid you see a payment confirmation page with a "continue to download" button. Click this to go to the next page, where you will find a link to download your file(s). You will also be sent an email with a copy of this link to download your files.

    Files will be delivered as MP3 files or a ZIP file containing MP3 files. Download your file(s) and unzip if necessary to open the MP3 file(s).

    Email mail(at)ffinrecords.co.uk for technical support.

Satisfaction


    If you are unsatisfied for any reason with your purchase or our website system, please email mail(at)ffinrecords.co.uk with details of your problem. Alternatively contact us using the details above.

Your information

    Ffin Records are committed to keeping the personal details of visitors and customers private and secure.

    We will not share your details with any third party without asking you first.

    If you wish to stop receiving our newsletters you can unsubscribe from the mailing list by emailing 'UNSUBSCRIBE' to mail(at)ffinrecords.co.uk
 
Postage & packaging

    The charge for postage and packaging (p&p) depends on the order value, except where noted:
       £2.00 p&p for an order up to £9.99
       £3.50 p&p for an order between £10.00-£24.99
       £4.50 p&p for an order between £25.00-£74.99
       £7.00 p&p for an order between £75.00-£149.99
       £12.50 p&p for an order over £149.99

    Orders are despatched through Royal Mail.

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